Moonlight Cat Tree
Star point solitary cloud 8*45*47 star and moon double cloud 15*55*35cm cloud holding star and moon 23*62*42.5 cm
Bright Nebula 23*62*49cm Dreamland 67*26*53cm Nebula Paradise 62*23*49cm
Weight:
star point solitary cloud 3.9kg star and moon double cloud 7.6kg cloud holding star and moon 9.4kg bright nebula 11.8 kg
Dreamland 17kg Nebula Paradise 12.5kg
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer shipping to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
(1) Free Shipping:
• Cost: Free shipping on orders over $60, otherwise $20 shipping fee will be charged
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fast Shipping: only available to Norway, Iceland and Cyprus
• Carrier: UPS/DHL Express
• Cost: $108 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team at [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply to you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
You Might Also Like
Moonlight Cat Tree
Cat Tree Scratching Pole
Multilevel Cat Towel Climbing Tree
Cats Tree House Entertainment Playground
Pet Cat Tree House Condo Perch Entertainment Multi-Level Tower
Cactus Cat Scratching Post with Sisal Rope Cat Tree Towel
